Terms & Conditions

CamClo AI (formerly CamClo3D) is a product operated by Techtelligence India ("we", "our", "us"). These Terms and Conditions ("Terms") govern your access to and use of the CamClo AI website, apps and services (together, the "Services").

By creating an account, starting a trial or otherwise using the Services, you agree to these Terms and to our Privacy Policy. If you do not agree, please do not use the Services. If you use the Services on behalf of a business or other organization, you confirm that you are authorized to accept these Terms for it, and "you" includes that organization.

CamClo AI is an AI platform for fashion and e-commerce businesses. The Services include:

• AI Suite: virtual try-on, model swap, product photography, catalogue poses, smart editing, background tools, image upscaling, image-to-video and avatar video.
• AI Assistant: a chat assistant that plans multi-step creative work, shows you the steps and the credit cost, and runs them once you approve.
• Ad Studio: image and video ad creatives, including ads adapted from reference ads you choose and ads localized for other markets.
• Ad Autopilot: campaign planning, publishing and ongoing optimization on the Meta (Facebook and Instagram) and Google Ads accounts you connect.
• Tracking tools: checks of your conversion tracking, and a relay that forwards sales and lead events from your store to the ad platforms you connect.
• 3D garment visualizer: digital garment draping and visualization.

Features change over time. We may add, change or remove features, and some features are available only on certain plans.

New accounts start without free credits. You can start a trial on the plans that offer one. The trial price, the trial length, the credits included and the price after the trial are shown before you start.

• A valid payment card is required to start a trial. The trial price (currently $1) is charged when the trial starts and is not refunded, including if you cancel during the trial. If a trial is refused because one was already used by the same person or card, the trial price is refunded.
• Unless you cancel before the trial ends, your subscription converts to the paid plan you chose and your card is charged the price shown, then again at each renewal.
• If you cancel during the trial, the trial ends at once and the plan price is not charged.
• Outputs you create during the trial carry a watermark until your first payment of the plan price.
• Add-on credit packs cannot be bought during a trial.
• Trials are limited to one per person and per payment card. We may refuse or end a trial that we believe breaks this rule.

You confirm that Your Content, and the way you use the Services, does not and will not:

• infringe anyone's intellectual property, including copyrights, trademarks and designs;
• use a real person's face, body or likeness without their permission, or break anyone's privacy or publicity rights;
• depict minors in any sexual or suggestive way, or include any content involving minors that is not appropriate;
• contain pornographic, sexually explicit or obscene material;
• contain violent, hateful, harassing or discriminatory material;
• promote illegal activity, or contain malware or harmful code; or
• impersonate a person or business, or deceive people about who made or endorsed something.

We may review, remove or block content that breaks these Terms, and suspend accounts that break them, without notice.

You can connect your own Meta (Facebook and Instagram) and Google Ads accounts through each platform's official sign-in and authorization flow. By connecting an account you:

• confirm that you own the account or are authorized to manage it;
• authorize us to access and manage it on your behalf, only to provide the features you use;
• remain responsible for following the platform's terms and advertising policies and the law; and
• accept that the platform alone decides whether to approve, deliver, limit or suspend your ads and your account.

You can disconnect an account at any time in CamClo AI, or by removing our access in the platform's own settings. After you disconnect, we stop acting on that account and delete the stored access credentials, as described in our Privacy Policy. Campaigns already running on the platform keep running under your control until you pause or stop them there.

When you use Ad Autopilot, you authorize us and our automated campaign agent to act in your connected advertising accounts on your behalf. Depending on the platform and your settings, this can include creating, publishing, pausing and editing campaigns, ad sets and ad groups, ads, creatives, audiences and keywords; changing budgets and bids; and refreshing creatives.

• You choose how much the agent may do without asking you. Unless you change it, proposed changes wait for your approval.
• The agent acts within the budget limits and other settings you configure. You are responsible for choosing those settings and for reviewing what the agent does.
• The agent works from data reported by the ad platforms, which can be delayed, incomplete or corrected later.

Our tracking tools can check your conversion tracking and forward sales and lead events from your website or store to the ad platforms you connect. Lead forms you run on an ad platform can deliver the leads to your CamClo AI account. For this data you are responsible for:

• giving your own customers and visitors any notices, and getting any consents, that the law or the ad platform requires;
• having a lawful basis to share conversion data with the ad platforms; and
• using the leads you receive lawfully, including the rules on marketing messages that apply to you.

How we handle this data is described in our Privacy Policy.

All ad spend is paid by you directly to the ad platform with your own payment method. We do not pay for, collect or hold your ad spend. You are responsible for all amounts spent, including spend that results from actions the agent takes within the limits you set. Advertising results depend on many things outside our control, including your products, prices, website, audience, budget and the ad platform's own systems. Advertising involves risk, and you may lose the money you spend.

Features marked "Beta" are still being developed. They may change, behave unexpectedly or be withdrawn, and they are provided without any commitment about availability or results. Please review their output with extra care.

You agree not to:

• use the Services in breach of any law or regulation;
• create deepfakes, or content meant to mislead people about a real person, product or event;
• harass, abuse or harm others, or send spam;
• copy, resell or redistribute the Services, or build a competing product using them;
• reverse engineer our software, or try to extract the underlying AI models;
• access the Services with bots, scrapers or other automated tools we have not approved;
• get around usage limits, credit charges, watermarks or other restrictions;
• interfere with the Services, or try to access systems or data you are not authorized to access;
• connect or manage an advertising account you do not own or are not authorized to manage; or
• run ads that break an ad platform's policies or the law.

The Services rely on third parties, including AI model providers, cloud hosting and storage (Amazon Web Services), our payment processor, email services, and the Meta and Google advertising platforms. Your use of third-party services is also subject to their own terms. We are not responsible for their availability, their decisions or their content, including changes to their APIs or policies.

If you join our affiliate program, the Affiliate Program Terms also apply.

The Services are provided "as is" and "as available", without warranties of any kind, express or implied, including warranties of merchantability, fitness for a particular purpose, non-infringement, and the accuracy or reliability of AI-generated content. We do not promise that the Services will be uninterrupted, secure or free of errors, that outputs will meet your expectations, that automated campaign management will achieve any result, or that every error will be fixed.

To the maximum extent permitted by law:

• we are not liable for any indirect, incidental, special, consequential or punitive damages;
• our total liability for any claim is limited to the amount you paid us in the 12 months before the claim, excluding ad spend paid to ad platforms;
• we are not liable for ad spend, lost budget, lost revenue or lost profit arising from your campaigns or from actions the agent took within the settings you chose;
• we are not liable for the decisions of ad platforms, including ad disapprovals and account restrictions; and
• we are not liable for losses caused by unauthorized access to your account that results from your email or Google account being compromised.

Some jurisdictions do not allow some of these limits, so they may not all apply to you.

You agree to indemnify and hold harmless Techtelligence India and its officers, employees and agents against any claims, damages, losses and expenses (including reasonable legal fees) arising from Your Content, your use of the Services or of outputs, your advertising campaigns and connected accounts, your breach of these Terms, or your breach of anyone else's rights.

By creating an account you agree to receive:

• Service messages: sign-in links, account and billing notices, credit and generation updates, campaign and agent alerts, and support replies.
• Product and onboarding messages: tips for getting started and news about new features.

You can opt out of non-essential emails at any time with the unsubscribe link in any such email, or by writing to support@camclo3d.com. Service messages about your account, billing, campaigns and support requests will still be sent.

We may update these Terms. When we do, we will post the new version on this page and update the date at the top. For material changes we will also notify you by email or in the product. If you keep using the Services after a change takes effect, you accept the updated Terms.

These Terms are governed by the laws of India, without regard to conflict of law principles.

• Talk to us first: please contact us first so we can try to resolve any dispute informally.
• Arbitration: if that fails, disputes will be settled by binding arbitration in Indore, Madhya Pradesh, India.
• Courts: for matters that cannot go to arbitration, the courts of Indore, Madhya Pradesh, India have exclusive jurisdiction.

• Entire agreement: these Terms and our Privacy Policy are the whole agreement between you and us about the Services.
• Severability: if any part of these Terms is found unenforceable, the rest stays in effect.
• No waiver: if we do not enforce a provision, we can still enforce it later.
• Assignment: you may not transfer your rights under these Terms without our written consent. We may assign ours.
• Force majeure: we are not liable for delays or failures caused by events beyond our reasonable control, such as natural disasters, war, network or power failures, or outages at our providers.

For questions about these Terms, or to send us a notice, contact: