Privacy Policy

For the purposes of data protection law, including the General Data Protection Regulation (GDPR), Techtelligence India is the data controller for your personal data. You can reach us at:

Some data belongs to your customers rather than to you: people who fill in your lead forms or buy from your store. For that data you are the controller and we are your processor. We handle it only on your instructions, to provide the feature you switched on.

• Account details: your name, email address, business name and business details.
• Sign-in: you sign in with a one-time link sent to your email, or with Google sign-in. If you use Google sign-in we receive your name and email address from Google. We do not ask you to create a password.
• Preferences: language, workspace settings and the defaults you choose for your campaigns.
• Communications: what you send us when you contact support or answer a survey.

Billing name, billing address, tax details you provide and records of your transactions. Payment card details are entered with our payment processor and are never stored on our servers.

• Product and model images: photos of garments, products and reference models.
• Face references: used for face features only with your explicit consent.
• Videos, text prompts and brand kits: the material and instructions you give our AI tools.
• Generated content: the images, videos and ads the Services produce for you.
• Conversations with our assistants: the messages you send, the replies, and any screenshots or files you attach to a conversation.

If you connect a Meta or a Google advertising account, we receive data from that account as described in section 5 and section 6. Connecting is always optional and always starts from the official Meta or Google consent screen.

• Leads: when you run lead ads, the answers people submit in your Meta lead forms, such as name, email address and phone number, so you can see and export your own leads.
• Sales and shop tracking: if you turn on server-side tracking, your store, and the CamClo tag or Shopify pixel on it, send us the shop events you choose (page views, product views, searches, add-to-carts, checkout steps) and your orders, so we can pass them to your own Meta or Google account. For each one we receive what that needs: the page address, the product or order reference, value and currency, the search term, ad click identifiers, the shopper's IP address and browser type, and contact details where the shopper gave them, for example at checkout. Contact details are turned into a one-way hash the moment they reach us and are never stored in readable form.
• What we keep from it: a record of each event (the order reference, value, currency, the campaign and ad it came from, and which signals were present, never the contact details); for up to 3 days, the browser's copy of an order, including the shopper's IP address and browser type, so it can be matched with your store's own copy of the same order; and an ad-click memory: the shopper's ad click identifiers and Meta browser identifier, filed under a one-way hash of their email address, customer number or visitor number, or under the Meta browser identifier itself, so a sale days later can still be credited to the ad that brought it. How long each is kept is in section 9.

• Device and log data: IP address, browser type, operating system, access times, error logs and referring pages.
• Usage data: pages visited, features used and how the product is used.
• Cookies and similar technologies: we use them to keep you signed in, remember preferences and understand usage. Our public website also uses analytics and advertising measurement tags, including tags from Google and Meta.

• Generate the images, videos and ads you ask for.
• Plan, publish and manage advertising campaigns in the accounts you connect.
• Process payments and manage your subscription and credits.
• Send service messages such as receipts, security notices and product updates.

• Third-party AI providers: your uploads, prompts and, for campaign features, your campaign data are sent to AI model providers so they can return a result to you. They act as our service providers.
• No training on your data: we do not use your uploads, your generated content or your advertising data to train AI models.
• Storage: generated images and videos are stored in secure cloud storage and linked to your account until you delete them.

We reply to your requests, tell you about changes to the Services, and send marketing messages only with your consent.

We monitor for fraud and abuse, fix faults, and study aggregated usage to improve the product.

• Your ad accounts, Pages, Instagram accounts, pixels and datasets, so you can choose what to use.
• Campaigns, ad sets, ads and creatives, and their performance: spend, impressions, clicks, conversions and related metrics.
• Audiences inside your own ad account.
• Lead forms and the leads they collect, if you run lead ads.
• The access token Meta issues when you authorize us.

• Show dashboards, reports and insights for your own campaigns.
• Create, publish and manage campaigns, ad sets, ads and creatives in your ad account, on your behalf.
• Optimize your campaigns, for example adjusting budgets, pausing weak ads and refreshing creatives, within limits you control and, where you have asked for it, only after your approval.
• Create and manage audiences inside your own ad account from your own pixel events and engagement. We do not upload customer lists and we never move audiences or data between advertisers.
• Show you your leads.
• Set up ads that open a conversation in Messenger, Instagram or WhatsApp. We do not read your conversations.
• If you turn on server-side tracking, send your store's shop events and orders to your own Meta dataset through the Conversions API, with shopper contact details in hashed form only. Orders your own filters leave out are sent under a separate event name that ad bidding does not use.

We do not sell Meta data. We do not use it to advertise to anyone on our own behalf, to build profiles of people, or to train AI models. We share it only with the service providers described in section 7, under confidentiality obligations, to deliver the Services to you.

• Access tokens are stored encrypted (AES-256-GCM).
• You can disconnect a Meta account at any time in Settings. We then ask Meta to revoke our access, erase the stored token and stop managing the account. If the same authorization still powers another account you have connected, access ends when the last one is disconnected. Your ads keep running in Meta exactly as you left them, and your campaign history stays in your CamClo AI account until you delete it.
• You can also remove CamClo AI under Business Integrations in your Facebook settings. Meta then sends us a data deletion request, which we complete and confirm with a status link.
• Deleting your CamClo AI account deletes all Meta data we hold, including leads, campaign records and tokens.

Our use of Meta data complies with the Meta Platform Terms and Developer Policies.

• Your Google account email address and ID, to sign you in and to identify the connection.
• Your Google Ads account data, when you connect Google Ads: accounts, campaigns, ad groups, ads, assets, keywords, search terms, budgets, bidding settings, conversion actions and performance metrics.
• The names and IDs of your Google Analytics 4 properties, only if you choose to link Analytics. We do not read your Analytics reports.

Each permission is requested separately, at the moment you use the feature that needs it. We never access anything in your Google account beyond the permissions you approve.

• Show your campaigns and results, and audit whether your conversion tracking works.
• Research keywords and forecasts, and build a campaign plan for you to review.
• Create campaigns in your Google Ads account in a paused state. Nothing spends until you activate it.
• Apply the changes you request or approve, such as budgets, bids, keywords and ad copy, or changes the agent makes within limits you set.
• If you choose to link Analytics, list your GA4 properties and create the link between the property you pick and your Google Ads account.
• If you turn on sales tracking, send your own store's orders to your own Google Ads account as conversions (counted when an order is placed or when it is paid, as you choose, and leaving out the orders your filters exclude), and report refunds as conversion adjustments. Shopper contact details are sent in hashed form only, and only where your store has consent.

• We use Google user data only to provide and improve the user-facing features described above.
• We do not sell Google user data.
• We do not use Google user data to serve ads to you or to anyone else on our own behalf, including retargeting, personalized or interest-based advertising. Managing your own Google Ads campaigns at your direction is the feature you connect the account for.
• We do not use Google user data to develop, improve or train generalized AI or machine learning models.
• We transfer Google user data only to the service providers that host and run the Services, to AI providers that return plans and recommendations to you, where the law requires it, or as part of a merger or acquisition with notice to you.
• No person at CamClo AI reads your Google user data unless you ask us to, for example in a support request, unless it is needed for security purposes such as investigating abuse or a fault affecting your account, or unless the law requires it.

• Access tokens are stored encrypted (AES-256-GCM) and are never shown in the product or written to logs.
• You can disconnect Google Ads at any time in Settings. We revoke our access with Google, erase the stored token, switch off sales tracking for that account and stop managing it. If the same Google authorization still powers another account you have connected, access ends when the last one is disconnected. Your campaigns stay in Google Ads exactly as they are, and your campaign history stays in your CamClo AI account until you delete it. A link you created between Analytics and Google Ads is your own configuration and stays until you remove it in Google Analytics.
• You can also remove access yourself at myaccount.google.com/permissions.
• Deleting your CamClo AI account revokes our access with Google and deletes the Google data we hold: connections, tokens, campaign records, conversion records and what the agent learned about the account.

You can see and update your account information in your profile settings.

• One item: delete any generated image, video or ad from the product at any time.
• A tracking assistant conversation: use the delete button inside that conversation. Its messages and screenshots are removed.
• A connected ad account: open Settings and choose Disconnect. This ends our access to that Meta or Google account.
• Your whole account: click your profile icon at the top right and choose the delete account option. This is permanent. It deletes your profile, uploads, generated content, usage data, and all Meta and Google data and access tokens, apart from the exceptions in section 9.
• By request: email support@camclo3d.com and we will delete your data for you.

Use the unsubscribe link in any marketing email, or contact us.

Most browsers accept cookies by default. You can change your browser settings to decline them.